Monitoring the delivery
To access the delivery reports, click the Reports button. For more information, refer to Reports.
An administrator can also export the logs in a separate file that can be processed in your own reporting or BI tools. For more information, refer to the Exporting logs section.
To view the delivery logs, click the icon at the bottom right of the Deployment block. This way you access the delivery log.
The log contains all messages relating to the delivery and the proofs. Specific icons allow you to identify errors or warnings. For more on this, refer to Approving messages.
You can export the log by clicking the Export list button.
The tabs contain information (if it exists) regarding the Sending logs, Exclusion logs, Exclusion causes, Tracking logs and Tracked URLs.
The Sending logs tab offers a history of every occurrence of this delivery. The list of sent messages and their statuses is stored here. It allows you to view the delivery status for each recipient (Sent, Pending, Failed, etc.).
For each profile with a Sent status, the Date column shows when the message was sent.
The Exclusion logs tab lists all the messages that have been excluded from the target sent and specifies the reason for the send failure.
The Exclusion causes tab displays the volume (in number of messages) of messages that were excluded from the target send.
The Tracking logs tab lists the tracking history for this delivery. This tab displays the tracking information for the sent messages, such as all the URLs which have been tracked by Adobe Campaign. Tracking information is updated every hour.
If tracking is not enabled for a delivery, this tab is not displayed.
The Tracked URLs tab regroups the URLs contained in the sent message, including their URL type and their source URL.